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WVU Tech has extended alternative delivery of classes through the summer term. Visit wvutech.edu/coronavirus for the latest updates.

Coronavirus

Novel Coronavirus COVID-19

West Virginia University [including WVU Tech] has been working diligently to identify ways to keep our campuses safe, as well as sharing precautionary measures individuals could take. The University takes seriously its responsibility to protect our campuses during this uncertain time.

As you know, the situation surrounding COVID-19 is changing constantly, and we are working hard to manage it to best serve the needs of all Golden Bears. 

Information about the operations for the WVU system is available at  coronavirus.wvu.edu. Information related to the specific impact to services and course delivery at WVU Tech in Beckley is provided below. A s this situation evolves, we will continue to provide updates on this web page. 

If you have a specific question regarding general University procedures moving forward, please direct it to  coronavirus@mail.wvu.edu. If you have specific questions related to the Tech campus, email  techrelations@mail.wvu.edu

Thank you in advance for your patience and understanding. 

University update 5/1/2020:  West Virginia University, divisional campuses, plans to open for fall, holds line on tuition, fees for ’20-’21 year

Letter from the President 5/1/2020: WVU has ‘every hope and expectation’ of fall reopening

This page will be updated frequently as more resources become available. Check this page often for updates.
Academic information 
Bookstore information 
Campus operations 
Employee resources 
Computer access, library hours, etc. 

Academic information (course delivery, etc.)

On April 8, 2020, the University announced that the alternative delivery of courses has been extended through both summer sessions.  This means that both summer sessions will be taught entirely online. 

Faculty office hours will be available through online and telecommunication tools, and can be arranged by appointment.  (Get tips on this in the meeting section below.) 

Resources to support faculty including  training webinars/seminars are available from the  Teaching Learning Commons  website. They are also sharing resources on their Facebook page and Twitter account .   

Preparing for finals

For tips on how to prepare to take your finals online, check out this helpful resource.

International Students

As we continue to practice social distancing during the COVID-19 outbreak, the Admissions office will be sending new I-20 forms for next semester to you by mail. Please be sure your contact information (complete address AND contact phone number) is up-to-date so you receive the form this summer. Contact Jeretta Ford to update your information or for questions. 

Updated scholarship requirements 

We know that the sudden transition to online learning can cause some wrinkles in dealing with coursework. That’s why WVU Tech is permanently reducing the minimum grade point average for all merit-based scholarships to 2.75 (from the standard 3.0), making it easier for students to meet the requirements during this time. However, students will still need to earn 30 hours per academic year (including summer term) to maintain their eligibility. This adjustment applies to all levels of the First-time Resident and Non-Resident Freshmen Scholarships; the STEM Nonresident and International First-year Student Scholarship; and the Resident and Non-Resident Transfer and STEM International Transfer Student Scholarships. For information about criteria related to all other scholarships, or if you have questions about this adjustment,  contact our financial aid staff. They’re here to help.

And if you find yourself struggling with a course while working online, don’t forget that WVU Tech is offering free virtual tutoring services. You can sign up at  studentsuccesscenter.wvutech.edu/tutoring.

Registering for Summer or Fall 2020 classes 

Summer 2020 registration is available now and registration for Fall 2020 will be available beginning April 7 for veteran students and April 14 for all other WVU Tech students. There are instructions for  how to register for classes online on the Registrar's site. If you have not yet met with your advisor about your class schedule, you can email them to set up a virtual advising appointment. 

If you have a financial hold on your account, you should reach out to the Office of Students Accounts at 304.929.0333 or Tech-OSA@mail.wvu.edu.

Registration for New Students 

Our newest WVU Tech students will meet individually with their student success advisor, register for fall classes, and learn about other steps to prepare for classes in the fall. More info about new student registration 

Bookstore information

Textbook Rental Returns 

Update 5/5/2020:  The return label form on the bookstore web page is not working. Please send an email to  sm227@bncollege.com  listing your order number, your name, and your street address (no PO boxes), and they will email you a UPS label you can print to ship your books back.

If you need assistance or have any questions, contact the bookstore, which is currently open on Tuesdays and Thursdays.   

Once the bookstore receives your books, they will email you a receipt. Don't  worry if you cannot get the books in by May 8th. Late fees are being waived for now. But they do have a need the books for summer and fall semesters.

Contact info: Valerie Sellards, Assistant Manager, 304-929-1360, sm227@bncollege.com

Book Buyback

Although the WVU Bookstore does not offer a "buyback via mail" option through the store, our parent company  (Barnes & Noble Education), does offer an online option through our sister company, MBS. This option can work for students who are not returning to campus, or are wishing to sell back books sooner rather than later.  textbooks.com

Caps and Gowns 

For information about graduation regalia, etc., check out the commencement section below


Campus operations

As a measure of preventing the spread of COVID-19, campus buildings will remain closed to all but critical employees (contact your supervisor to find out if you should be accessing buildings for any reason). Effective immediately, all supervisors should maximize the number of employees working from home. 

All campus buildings will be closed to the public, effective 4:45 p.m. Friday, March 20, with limited exceptions. Those with keys and key card access will still be able to access buildings to undertake University work. 

The University has adopted a special emergency leave plan for instances where an alternative work arrangement is not possible. Otherwise, all benefits (e.g. sick and annual leave) will remain the same. If you have any questions about campus operations or work schedules, contact your supervisor.

University Police 

If you need assistance or in case of an emergency, University Police (UPD) continues to be available 24/7 at 304-929-2677(COPS) or through the LiveSafe app.  

Limited access to campus facilities

Offices and buildings will be on restricted access. We ask that you call our campus switchboard ( 304-929-8324) in advance so that we can meet your needs during this time. They’ll help get your question to the appropriate department. If you wish to send an email or call a department directly, you can find that information on our campus directory. If you don’t see the area related to your need listed on the directory, contact the switchboard so that your question or concern can be addressed.

Testing Center 

The most up-to-date operation notices about the Testing Center on the WVU Beckley Campus is available on their  Facebook page.  


Employee Resources

Talent and Culture has put together some helpful resources, including information on managing alternative working arrangements, emergency leave and hiring practices at  talentandculture.wvu.edu/coronavirus-covid-19-resources

Flexibility for Employees/Telework

WVU is directing all supervisors to allow employees to flex their schedules or start working from home when possible to accommodate the school closures. Contact your supervisor for more information. Supervisors are asked to work with their  HR partner if they are unsure if an employee can telework or if they are essential to their operations. Please note that as the situation continues to evolve, decisions will evolve as well.

NOTE: No children or other guests are permitted on campus at this time.

Special Emergency Leave Plan 

As part of our continuing efforts to protect the health and well-being of West Virginia University’s campus community in response to COVID-19, WVU has enacted a  special emergency leave with pay plan for faculty and staff. Visit the  Talent and Culture website for more information, to read  FAQs and to complete the  special emergency leave request form

May 12 Primary Election Day Moved

Earlier this week, Gov. Jim Justice signed an executive order declaring West Virginia’s 2020 primary election day will move to Tuesday, June 9, to protect the public from the potential spread of COVID-19. The primary election day originally was scheduled for Tuesday, May 12. In accordance with the executive order, West Virginia University and WVU Research Corporation have adjusted their holiday schedules to observe June 9 as a University holiday. May 12 will no longer be considered a University holiday and will become a regular workday for all WVU and WVU Research Corporation employees. WVU and WVU Research Corporation will continue to observe the spring holiday on Friday, April 10.

Groups, meetings and interviews 

Gathering as a group for course presentations or other course activities is not permitted during the online delivery time frame. 

Advisory committees and other small meetings including on-campus interviews with candidates for employment should proceed through the use of teleconferencing, group chats, or live streaming. Talent and Culture shared on March 16 that all interviews with candidates must take place virtually or if that is not possible, the search should be put on hold. No on-campus visits or interviews should take place throughout the remainder of the term. 

ITS has some information and training about audio conferencing and virtual meetings, including  audio conferencing and information about virtual collaborative tools at the  Microsoft Teams Help Center.

General guidelines for regular business meetings: 

  • Limit exposure to crowds and small meeting spaces.
  • Reduce meetings as possible.
  • If you can meet by phone or technology (ie, Zoom), it is recommended you do so.
  • Always offer a conference call-in option.

If you have any questions or concerns about a particular upcoming meeting, please contact your supervisor.

To forward your office line  to your home/cell phone: 

  1. To  forward all incoming calls to another number, press the Fwd All softkey. 
  2. Enter a  phone number (enter it exactly as you would dial it including the 9 for an outside line).
  3. Look for confirmation on your  phone screen.
  4. To cancel call  forwarding, press Fwd OFF.

More information about call forwarding is available on the  ITS site

Use VPN to access MyTime, MAP and other internal systems when working remotely

Most employees working off campus will be able to access what they need using their home internet service, but a new Virtual Private Network (VPN) service will replicate the on-campus experience for those who need to connect to WVU’s network for restricted resources.

Virtual meeting tools

Information Technology Services has some helpful information if you are trying to decide whether to use Microsoft Teams or Zoom for collaboration and communication. Microsoft Teams is the recommended approach if storing, sharing and collaborating on documents with WVU colleagues is a priority. Teams lets you schedule or join online meetings for up to 250 people, including student workers, using the web or desktop and mobile applications. For meetings with external parties, Zoom is a good option for real-time video conferencing, online meetings and collaboration, and it is now available to all WVU faculty, staff and students at wvu.zoom.us. Resources on how to use Zoom are  available online. Just log in with your WVU credentials and authenticate through single sign-on, as you do with other services. 

More information on ITS support/tools is provided under the computer access section.


Computer access, library hours, etc.

Computer labs will not be open. 

All campus libraries will close effective 4:45 p.m. on Thursday, March 19.

Secure file sharing (FileLocker)

The intended use of FileLocker is for uploading files containing sensitive data. FileLocker is not intended for large and mass document uploads. In fact, the University’s servers cannot handle this type of traffic and will crash. As a result, faculty, staff and students are asked to avoid using FileLocker except for the transmission of sensitive data.

Faculty who want to deliver course content and other large files to students should instead use Google Drive as connected with their university-issued MIX account for delivering or receiving content, or other current instructional tools as they shift to online teaching. Students also have access to Google services. Staff should use OneDrive and Teams for sharing large files with coworkers.

Shifting all teaching and learning to online environments will stress WVU systems and services in unanticipated ways, and Information Technology Services appreciates your understanding as we work toward solutions. Direct questions to the ITS Service Desk at 304-293-4444

New ITS Service Desk Hours 

The ITS Service Desk will be open 7:30 a.m. to 5 p.m. Monday through Friday of spring break week as planned, then begin extending hours to support the shift to online instruction.  Monday, March 23 through Friday, March 27, the Service Desk will be open from 7:30 a.m. to 8 p.m. Then, starting Saturday, March 28, the Service Desk will be open 6 a.m. to midnight, seven days a week.  This realignment of personnel will expand hours of operation but may reduce the number of staff available at certain times. Please prepare for the possibility that wait times may be longer than normal. The Service Desk can be reached at 304-293-4444.

Changing Passwords on WVU-owned Computers

If you are using a WVU-owned computer to work remotely, avoid changing your Login password unless you believe your account has been compromised, as explained by ITS. If you are using a personally owned computer, or you are on the WVU campus network, you won’t be affected by this issue.


Student services (advising, tutoring, etc.)

As we are looking at ways to deliver course work online, we are also exploring ways via online tools to continue providing support services to students, etc. Some updates to service delivery are provided in this section below and additional updates will be available soon.

Also, students can also access a free crisis text line, 24/7 from anywhere by texting WVU to 741741. 

Virtual tutoring options for students now available 

Students can now receive tutoring support virtually. Students can seek tutoring support through the Student Success Center. Student participants of the TRIO Student Support Services program can also seek support through  TRIO-SSS. All tutoring services provided by WVU Tech are free for students. 

Counseling Services

We will be managing services virtually rather than through face-to-face appointments. The counseling center will remain operational during his time, and the center is accepting tele-health appointments for existing clients. If you reside within West Virginia, and are not an existing client, you can still take advantage of this option.

If you would like to talk, you can reach the center during normal business hours (8:00 a.m. -4:30 p.m.), Monday through Friday at  681-238-1348 or email mhoke@mail.wvu.edu at anytime. If you need assistance after hours, the emergency counseling line will remain available 24/7 at  304-929-1237.

If you are currently outside of West Virginia and would like access to counseling services, it is important to contact your clinician. They will talk with you about options for support. One of these options may be utilizing an online tele-health system called “My Student Support Program.” Instructions on how to access these services can be found at   carruth.wvu.edu/resources/my-ssp.  

Find out more about available services at the  Counseling Center website.

Career Services

Students can access many career resources on our Career Services page. Our online career management system, HandShake , will also be available for students to search jobs and access virtual career events held by employers. A staff member will available for career coaching via email, teleconferencing, and/or phone. Students should email Career Services at techcareerservices@mail.wvu.edu to schedule an appointment.

Dean of Students office hours available virtually

Dean Carpinelli offers office hours online. You can reserve a time slot in advance on this online resource or from the Students page . Students can meet virtually with Dean Carpinelli to share thoughts, concerns or seek support around an issue. 

Transcripts

Transcripts requests will continue to be processed during this time. However, all requests must be submitted online and transcripts will be sent by mail to the address provided in the request. For more information, visit the Registrar's website

Registering for Summer or Fall 2020 classes

For more information about student registration for new or returning students, see the academic section on this page. 


Residence halls 
Update 5/7/2020: Housing will begin a phased, scheduled move-out plan on Monday, May 11. Check your MIX email or visit the Housing move-out information page for details and instructions.

Refunds and emergency assistance funds for students

There are several opportunities for students to apply for additional assistance. That information can be found on the emergency assistance FAQ page. See direct links below for details related to specific assistance programs. 

Emergency financial assistance - direct cash grants (CARES Federal funds) 

Assistance through WVU Foundation funds for students 

Housing and dining refunds 

Student Account Updates

  • Late fees will not be assessed in May for Spring 2020 or Summer 2020 balances.
  • The late registration fee will not be assessed to continuing students for the Fall 2020 semester.
  • Registration holds for continuing students due to account balances of $200-$999 will be temporarily lifted through June 14, 2020.  The holds will go back on accounts on June 15, 2020, for any student with a balance equal to or greater than $200, and the normal hold policy will resume.
  • Tuition and fee rates for the 2020-2021 academic year will not increase.


Athletics

WVU Tech athletics will be suspending athletic activities as outlined in the conference and association announcements below.

From the River States Conference on March 16: " In accordance with the NAIA National Office's announcement earlier today, the River States Conference and the Council of Presidents have cancelled the 2020 RSC spring sports seasons, effective immediately.  Affected sports are baseball, men's and women's golf, softball, men's and women's tennis and men's and women's outdoor track and field." 

From the National Association of Intercollegiate Athletics (NAIA) on March 16: “ ...The decision has been made to cancel the spring 2020 sports season, effective immediately.  We know this is extremely disappointing, especially for our student-athletes. All possible options for maintaining the spring season were discussed at great length by multiple governance groups. However, the growing state of emergency due to COVID-19, as well as the Center for Disease Control’s recommendation yesterday to limit gatherings to fewer than 50 people for eight weeks, meant we could not in good conscience move forward, possibly putting student-athletes, staff, and fans at risk.  In an effort to provide relief, no spring sport student-athlete will be charged a season of competition. Any spring sport student-athlete who was enrolled full-time in 2020 will be awarded two additional semester terms of attendance or the equivalent.  We know there are outstanding questions regarding relief for winter sport student-athletes, implications on transfer regulations, and impacts to academic eligibility rules. We are working closely with the appropriate governance groups to determine answers and will continue to share information with membership as it becomes available." -  Jim Carr,  President & CEO of NAIA 


Student employment and internships

Work study: If you are a student who needs to work, you should contact your supervisor to see if arrangements to work remotely are possible.  Work study assignments must be completed remotely.

Internships: Students should follow the guidelines of their internship supervisor but will be subject to the same self-monitoring and self-quarantine guidelines if they return to campus as outlined on  coronavirus.wvu.edu/students.


Campus events

All campus events will be cancelled or postponed through the summer. A list of canceled or postponed events will be updated regularly. (See the athletic section for details related to athletics.) 

Admissions visits and events 

Admissions has suspended individual campus visits and off-campus student recruitment activities through June 30, 2020.  [more information about canceled events]    

Commencement 

WVU Tech will postpone our in-person Commencement ceremonies scheduled for May 2020 due to concerns surrounding the global COVID-19 outbreak. We are disappointed about this decision, just as you are. Commencement is one of our favorite events of the year, and we are saddened that we will not be able to celebrate in-person with you this May. Degrees will still be conferred in May upon the completion of major requirements, and diplomas will be mailed out like normal.

For more information about how we're celebrating the Class of 2020, visit our commencement page

Caps and Gowns

The WVU Tech Bookstore has caps and gowns and souvenir tassels in stock, but they are not available on our web page.

If you would like to purchase these items, please see the following steps:

  • Email sm227@bncollege.com a photo of your Tech ID.
  • Identify graduation year: 2019 or 2020.
  • Include your height and weight so that we can select your gown size.
  • Do you want to include a souvenir tassel? (yes or no)
  • Include your street address.

A cap and gown set is $60.42 with tax, and a tassel is $10.70. You can mail a check made out to "WVU Tech Bookstore." Once payment is received, they will ship the items to you. 

Feel free to contact the bookstore at 304-929-1360 if you have questions. There is staffing in-store on Tuesdays and Thursdays from 8 a.m. to 1:00 p.m.    


Travel

All University-related international and domestic travel for WVU employees has been suspended until further notice. 

All employees or students returning from travel to any international location or from domestic travel to the states of New York, New Jersey, Connecticut, or Louisiana should remain at home and self-quarantine/self-monitor for 14 days prior to returning to work. The only exceptions to this are individuals who can provide documentation that they have tested negative for coronavirus since returning from international or domestic travel. 

All employees or students returning from travel to any other location must  self-quarantine/self-monitor at home for a period of time. Travelers who have no symptoms and no known exposure to individuals with COVID-19 should remain at home and self-monitor for a minimum of 5 days. If symptoms develop during the five-day period, the traveler should either undergo testing or remain in self-quarantine for a full 14 days.

Student-workers and employees must also notify their supervisor of their travel and self-quarantine / self-monitor status.

All employees who have traveled should contact  WVU Medical Management at  MedicalManagement@mail.wvu.edu at 304-293-5700 ext. 8 to develop a return-to-work plan tailored to their specific situation before resuming normal work activities (on campus or via an  alternative work arrangement).  


What you need to know about COVID-19

Visit coronavirus.wvu.edu for more information, and here’s a helpful video from WVU Medicine that explains how the virus spreads.

Information about the virus is always changing, so be sure to visit the  CDC website for updates (you can find COVID-19 information from the CDC in your LiveSafe app) . You can also check out the  West Virginia Department of Health and Human Resources, the Beckley-Raleigh County Coronavirus Response website or  your local health department.


How to protect yourself from COVID-19

Learn about social distancing through this infographic (PDF)

How to protect yourself (PDF)

Updated Guidance on Health Precautions

New guidance  (4/3/2020) has been issued regarding masks. While still adhering to the CDC’s recommendations, as well as the WV Governor’s stay at home order and University guidance on campus access, we also recommend that all employees and students wear face coverings such as bandannas, scarves, or homemade masks while in public spaces or when accessing any University building. These face coverings may help contain the spread of COVID-19 by reducing droplet spread and reducing face touching. Please do not use medical grade masks, as our service providers need those. This measure is in addition to maintaining social distancing, frequent hand washing, and other preventive actions as previously described. 

Take everyday preventive actions to stop the spread of germs

  • Try to avoid close contact with sick people.
  • While sick, limit contact with others as much as possible to keep from infecting them.
  • Cover your nose and mouth with a tissue when you cough or sneeze. After using a tissue, throw it in the trash and wash your hands.
  • Wash your hands often with soap and water. If soap and water are not available, use an alcohol-based hand rub.
  • Avoid touching your eyes, nose and mouth. Germs spread this way.
  • Clean and disinfect surfaces and objects that may be contaminated with germs like the flu.
  • If you are sick with flu-like illness, the CDC recommends you stay home for at least 24 hours after your fever is gone except to get medical care or for other necessities. (Your fever should be gone for 24 hours without the use of a fever-reducing medicine.)

For more information on protecting yourself – and others – check out these prevention tips from the CDC.


What we're doing to help stop the spread of COVID-19

We’re working to keep campus clean and free of the virus. We have installed automatic hand sanitizer stations across campus. Facilities management staff are cleaning regularly, paying special attention to “high touch” points on campus, like door handles, elevator buttons and hand rails.

In an effort to prevent the spread of infection on campus, we have moved courses to an online-only format for the rest of the semester, have restricted access to campus facilities and have moved the majority of our employees to a teleworking model.


What you should do if you feel you may have been infected with COVID-19

First, recognize the symptoms

If you experience a fever and/or symptom of lower respiratory illness (cough, congestion or shortness of breath), self-isolate and call your health care provider. If your situation is an emergency, call 911 or make your way to an emergency room.

Be sure to follow CDC recommendations on what do if you’re ill during the COVID-19 outbreak.

Students who have questions about protecting themselves from COVID-19, reach out to Dr. Peggy Lambert-Fink at peggy.lambert@mail.wvu.edu. Employees who have questions should reach out to their health care provider.

COVID-19 testing capability is expanding in West Virginia, but it is important that you consult your local healthcare provider before seeking a COVID-19 test. For questions about testing in the Mountain State, call the DHHR hotline at 1-800-887-4304

Remember: stay alert, stay safe and wash your hands often.